As a precautionary measure due to growing concerns around coronavirus (COVID-19) and in accordance with health guidance from the World Health Organisation, Nikon Australia has decided to close our Sydney Office and as well our Service Centre today, Monday 16th March 2020. This is a temporary arrangement, the Service Centre will open tomorrow, Tuesday 17th March 2020 accepting courier deliveries only. The service desk will be closed until further notice, Nikon will facilitate pick up and delivery of product free of charge. Phone and email contact remains unchanged throughout, while there may be some delay in normal operations our goal is to maintain “business as usual” wherever possible.
While we look to minimize disruption in supporting our customers, our utmost priority is the health and welfare of our customers, partners, staff and the wider community.
We understand that this is an evolving situation and appreciate your understanding and cooperation as we enact our business continuity and pandemic plans. We will continue to closely monitor the situation, both at a global and local level and will keep you informed on any further changes.
By registering a My Nikon Life account customers can arrange free of charge delivery via Nikon Australia’s nominated courier. We anticipate there may be a delay in the servicing of your product.
Should you have any questions regarding our response to the Coronavirus, please contact:
Phone: 1300 401 200 (Monday – Friday, 9am – 4:45pm)
Email Contacts for Nikon Australia
My Nikon Life: General enquiries, current promotions, sponsorship enquiries or support with your account.
Nikon School: For information on our upcoming classes and photography workshops.
Technical Support: Assistance with Nikon cameras, lenses, accessories and software.
Sales: Support & Sales from store.mynikonlife.com.au.
Service Centre: For camera servicing, repairs and maintenance.
Social Media Contacts
Phone Contacts for Nikon Australia
Service & Repairs
1300 401 200
Mon-Fri 9am-5pm (AEST/AEDT)
1300 401 200
Technical Support (Software, Installation and Memory card issues)
1300 366 899
Head Office Reception
02 8767 6900
Nikon Australia locations
Nikon Australia Head Office (Sydney)
Suite 501, Level 5
5 Rider Boulevard
Rhodes NSW 2138
Nikon Australia Branch Office (Melbourne)
Suite 11.03, Level 11,
636 St Kilda Road, Melbourne VIC 3000