Warranty Policy

Nikon Australia Pty Ltd Warranty

Important Warranty Information

Your Nikon equipment has been manufactured to meet the highest quality standards by Nikon Corporation, Tokyo Japan, a worldwide leader in the design and production of optical precision instruments. We urge you to take good care of your equipment and always be sure to follow all instructions carefully. If you do, the equipment will serve you long and well.

Important note: This Nikon Warranty applies in addition to the guarantees, rights and remedies conferred by the Australian Consumer Law and other applicable Commonwealth, State and Territory legislation. The Nikon Warranty does not exclude, affect or limit those guarantees, rights or remedies, except to the extent that their application may lawfully be excluded or limited.

In particular, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Nikon Local (Australian) Warranty

Digital Equipment: KeyMission, Digital SLR (D-SLR), Nikon 1 (Advanced Compact with Interchangeable Lens), COOLPIX (Compact Digital Still Camera), Premium Compacts, KeyMission, Lens & Accessories.

Terms & Conditions:

  • When you purchase any new Nikon Digital Equipment from a Nikon Australia authorised dealer*, you automatically receive a Nikon Warranty for the repair or replacement of your Digital Equipment in the event of any manufacturing defects for one year from the date of purchase (Warranty Period).
  • Proof of purchase must be presented when claiming under the Nikon Warranty. Proof of purchase may include the completed Nikon Warranty Card, the purchase receipt or any other evidence of purchase.
  • Claims under the Nikon Warranty can be made at any Nikon authorised service centre. A list of all of Nikon’s authorised service centres can be found at http://www.nikon.com.au/servicecentres.php. Alternatively, you can call the following telephone numbers: 1300 401 200 or 02 8767 6900 for another arrangement. This may include, in certain circumstances, pick up of the Digital Equipment from a location chosen by you.
  • The Warranty Period begins on the date you purchased the Digital Equipment, as indicated on the purchase receipt or by any other evidence.
  • Nikon reserves the right to elect whether to repair or replace the Digital Equipment under this warranty. Repair or replacement of the Nikon equipment does not restart the Warranty Period.
  • Any reasonable costs you incur in transporting goods to Nikon Australia Pty Ltd under this warranty will be borne by Nikon if you first contact Nikon regarding your warranty claim and use the transport method identified. The reasonable costs can be claimed from Nikon Australia Pty Ltd by contacting: 1300 401 200 or 02 8767 6900.
  • This warranty does not cover:
    • cleaning or maintenance of the equipment,
    • damage to or failure of equipment due to normal use or fair wear and tear;
    • damage caused by accident, misuse, do-it-yourself repairs, sand, grit or water;
    • repair (or replacement) of the equipment outside Australia or by another Nikon entity;
    • defects or malfunctions caused by damage resulting from improper care, misuse or abuse, or operation of this product contrary to the instructions contained in the owner’s manual;
    • damage caused by any modification or servicing performed by person(s) other than Nikon authorised service facilities, any consequential or incidental damage resulting from a breach of this Nikon warranty (including as a result of any electronic data loss due to the malfunctioning or repair of the Digital Equipment).
  • This warranty is not transferable and is only valid if the Digital Equipment was purchased in Australia. If you purchased your camera overseas, you will need to approach the relevant overseas Nikon entity for all support and warranty claims.
  • This warranty is offered by Nikon Australia Pty Limited – Suite 501, Level 5, 5 Rider Boulevard, Rhodes, NSW, 2138 ph: 1300 401 200 or 02 8767 6900. Depending on the equipment purchased, an additional warranty may be offered by an overseas member of the Nikon company group. To see if your Nikon equipment is also covered by an additional warranty, check to see whether the equipment is covered by a Nikon International Warranty (see this website and the terms of any Nikon Service Warranty Card which came with the equipment).
  • For details of Nikon Australia’s authorised dealers, see “Where to buy”.

WARNING: Please be wary of dealers claiming to be able to sell or provide you an international warranty for digital equipment when you are purchasing overseas. THIS WILL NOT BE A VALID NIKON WARRANTY. An international warranty is unavailable for the above items.

Nikon International Warranty

Conventional equipment (Lenses, Film SLR’s compact film cameras & Speedlights)

Terms & Conditions:

  • When you purchase any new Nikon Conventional Equipment you automatically receive a Nikon International Warranty for the repair or replacement of your Conventional Equipment in the event of any manufacturing defects for one FULL YEAR from the date of purchase, upon the conditions set out below.
  • An abbreviated version of this warranty may be contained on the Nikon Warranty Card that was supplied with the equipment. The actual terms of the warranty are as set out in this document.
  • This warranty is not transferrable, and the warranty period begins on the date you purchased the Nikon Conventional Equipment, as indicated on the purchase receipt or by any other evidence. Repair or replacement of the equipment does not restart the warranty period.
  • Nikon reserves the right to elect whether to repair or replace the Conventional Equipment under this warranty.
  • All warranty repairs or adjustments must be made by a Nikon Service Facility.
  • A claim under this warranty may only be made:
    • if the equipment was purchased from an authorised Nikon dealer,
    • upon presentation of the completed Nikon Worldwide Service Warranty Card (Copy ‘C’ , customer’s portion), and
    • upon presentation of proof of purchase. Proof of purchase may include the purchase receipt or any other evidence of purchase.
  • This warranty does not cover:
    • cleaning and maintenance of the equipment;
    • damage to or failure of equipment due to normal use or fair wear and tear;
    • damage caused by accident, misuse, do-it-yourself repairs, sand, grit or water,
    • defects or malfunctions caused by damage resulting from improper care, misuse or abuse, or operation of this product contrary to the instructions contained in the owner’s manual;
    • damage caused by any modification or servicing performed by person(s) other than Nikon authorised service facilities

Important note: this voluntary warranty is offered by Nikon Corporation Ltd. It is an extra benefit to any other legal rights you may have.

Nikon International Warranty

Binoculars / Sport Optics

Terms & Conditions:

  • When you purchase any new Nikon Binoculars or Sport Optics you automatically receive a Nikon International Warranty for the repair or replacement of your Nikon Binoculars or Sport Optics in the event of any manufacturing defects for TEN FULL YEARS from the date of purchase upon the conditions set out below.
  • An abbreviated version of this warranty may be contained on the Nikon Warranty Card that was supplied with the equipment. The actual terms of the warranty are as set out in this document.
  • This warranty is not transferrable. The warranty period begins on the date you purchased the Nikon Binoculars or Sport Optics, as indicated on the purchase receipt or by any other evidence. Repair or replacement of the equipment does not restart the warranty period.
  • Nikon reserves the right to elect whether to repair or replace the Binoculars or Sport Optics under this warranty.
  • All warranty repairs or adjustments must be made by a Nikon Service Facility.
  • A claim under this warranty may only be made:
    • if the equipment was purchased from an authorised Nikon dealer,
    • upon presentation of the completed Nikon Worldwide Service Warranty Card (Copy ‘C’ , customer’s portion), and
    • upon presentation of proof of purchase. Proof of purchase may include the purchase receipt or any other evidence of purchase.
  • This warranty does not cover:
    • cleaning and maintenance of the equipment;
    • damage to or failure of equipment due to normal use or fair wear and tear;
    • damage caused by accident, misuse, do-it-yourself repairs, sand, grit or water,
    • defects or malfunctions caused by damage resulting from improper care, misuse or abuse, or operation of this product contrary to the instructions contained in the owner’s manual;
    • damage caused by any modification or servicing performed by person(s) other than Nikon authorised service facilities

Important note: this voluntary warranty is offered by Nikon Corporation Ltd. It is an extra benefit to any other legal rights you may have.

This warranty is offered by Nikon Australia Pty Limited (ABN 34 121 761 537) Suite 501, Level 5, 5 Rider Boulevard, Rhodes, NSW, 2138 ph: 1300 401 200 or 02 8767 6900

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